Solutions for Nonprofits
Looking for IT support that puts your mission first? Look no further than EKM's IT manage services. Our all-inclusive IT Support and managed IT services for nonprofits are designed with your organization and its mission in mind. With CTO-level consultation along with proven technology infrastructure and unlimited support, we're here to help you achieve your fundraising, programming and communications goals. Nearly half of our customers are nonprofit organizations in NYC and on the East Coast. With IT manage services, you pay one monthly fee for your outsourced technology services no matter how often you need us. With CTO-level consultation along with proven technology infrastructure and unlimited support, we're here to help you achieve your fundraising, programming and communications goals. We understand the unique needs of people who serve people and can support your mission-critical applications.
“It’s not how much we give, but how much love we put into giving.”
Our services for nonprofits:
“ Nothing we do at EKM is more important or rewarding than supporting the critical objectives of our nonprofit customers. We make your mission our mission.
”
Predictable monthly service fee makes budgeting easier
Scalable service and fee based on the staff we support
Hardware-as-a-Service (HaaS) available as a subscription service to make replacing aging hardware more affordable
Email, Communication and Collaboration tools to increase productivity
Reduced technology infrastructure expenditures
Onboarding and Offboarding Services
Unlimited support for happier, more productive employees
VOIP and Telecommunications Services
Website Design and Cloud Management Services
Network and Security Monitoring
Remote-user Services
Vendor Relation Management
CTO-level consulting to help you select the most effective and efficient technology solutions
Application and Database Development with Claris FileMaker
Business Technology Management
Learn more about EKM’s Solution for Nonprofits
The EKM for Nonprofits includes infrastructure and critical applications, and is built with proven technology with your data security as a top priority. Whenever appropriate our platform utilizes cloud technologies – or SaaS (Software as a Service) – for the critical applications and infrastructure we provide as part of our all-inclusive service. We also offer HaaS so you can replace aging hardware without large capital expenditures. Instead you pay one low monthly fee for the use of your hardware and EKM takes care of the hardware, warranty, and service for the life of the device. We also replace it before the warranty expires, so there are no more huge up-front payments, and no more outdated and poorly performing hardware.
As a result, our platform minimizes your technology infrastructure and hardware, so it is not only more secure, it is more cost-effective than traditional in-house technology management solutions for nonprofits. And with unlimited service included in the fee, IT costs are more predictable and your budgeting process is easier.
At EKM, we believe your success is our success and that's why we offer a wide suite of nonprofit IT support services in one affordable all-inclusive fee. We encourage you to compare our IT solutions company with other Managed Service Providers; you will find that many of EKM’s IT support services are not typically included in the standard services offered by our competition. For instance, we facilitate vendor relations to ensure all technologies work together efficiently. Business Intelligence reports, including hardware replacement cycle information and vendor reports, are available on demand to provide real-time information to help inform strategic planning and budgeting for your organization.
Communication and collaboration – which are crucial for today’s nonprofits – are simplified for your employees with EKM’s IT solutions; we offer hosted email, mobility management and support, and remote user solutions. Whether you have one location, several satellite offices, occasional telecommuters, or associates traveling across the country, they will remain seamlessly connected and productive.
To reduce downtime, we anticipate problems before they occur by conducting ongoing network monitoring, regular on- and off-site data backup and security, the latest anti-malware and anti-spam applications, and automatic application updates and patching.
With EKM, you only pay for the IT support services you need. We also accommodate changes in employees quickly. We can easily set up emails, server access, and other IT support services for new employees. If someone leaves your organization, we can secure their data and ensure their exit goes smoothly. Either way, we adjust the fee according to the number of actual employees we support in your organization each month.
EKM also provides unlimited onsite and remote IT support services for nonprofits. So, if someone in your organization just needs a bit more training on the system, we provide it at no additional charge. We believe that when you and your employees can spend less time managing IT, more time is devoted to fulfilling your organization’s mission.
Our IT management service can serve as an outsourced technology “department” for nonprofits, or can add capacity to your current IT department by providing day-to-day IT support solutions for your employees and infrastructure.
We choose technology that’s appropriate for nonprofits, with an emphasis on reliability and lowering cost. We implement IT solutions to protect your data, which is valuable, instead of your hardware, which is not. And we minimize IT infrastructure, because a room full of servers is a cost center that’s no longer a competitive advantage.
We are different from traditional managed IT service companies because we provide your IT infrastructure for an affordable flat fee with unlimited support. We work to keep your technology up and running, anticipate problems before they occur, and minimize downtime.
